Diploma in Stenography and Office Management

Programme Duration: 12 Months

Eligibility Criteria:
The qualification crieteria for taking admission in the course is 10th or 10+2 in any discipline or higher

About Courses:
The objective of the course is to provide personal administrative support to the company and management through conducting and organizing administrative duties and activities including receiving and handling information.

Main Job Tasks and Responsibilities

  1. 1  Prepare and manage correspondence, reports and documents
  2. 2  Organize and coordinate meetings, conferences, travel arrangements
  3. 3  Take, type and distribute minutes of meetings
  4. 4  Implement and maintain office systems
  5. 5  Maintain schedules and calendars
  6. 6  Arrange and confirm appointments
  7. 7  Organize internal and external events
  8. 8  Handle incoming mail and other material
  9. 9  Set up and maintain filing systems
  10. 10  Set up work procedures
  11. 11  Collate Information
  12. 12  Maintain Databases
  13. 13  Communicate verbally and in writing to answer inquiries and provide information
  14. 14  Liaison with internal and external contacts
  15. 15  Coordinate the flow of information both internally and externally
  16. 16  Operate office equipment

Program Structure

  • Introduction
  • An Orientation programme on the course and related job opportunities by the industry expert and instructor.
  • Attributes of a Stenographer and Secretarial Assistant
  • Duties and responsibility of a Secretary/Stenographer.
  • Secretarial Attributes
  • Qualities of Secretary,
  • Professional Duties and functions of Office secratary
  • Introduction of Shorthand
  • Computer Fundamental
  • Vowels
  • Short forms- Grammalogues, contractions etc
  • Dictation practice
  • Diphthong
  • Triphthongs
  • Computer keyboard operations
  • The Circle
  • Computer typing speed (Theory/Practical)
  • Inaitial Small Hooks (Double consonants)
  • Compound Consonants
  • Final Hooks
  • Prefixes
  • Suffixes
  • Contraction
  • Intersection
  • Simple letter writing in shorthand
  • Note taking techniques
  • Translation
  • Shorthand Dictation and transcription on Computer
  • Application writing, Complaint writing
  • Social Letters
  • General Banking Correspondence
  • Dictation from Books, magazines, newspaper and transcription on computer

Office Management

  • Introduction
  • Importance of Office
  • Departments of Office
  • Functions, Duties and Characteristics of Office Manager.
  • Meetings and committees
  • Office Environment- Interior, Light etc
  • Office Equipment/ Office Stationary
  • Filing/ Filing up various online forms using Internet
  • Postal Services/ Mailing Service etc
  • Office Automation
  • Financial Transactions of Banking
  • Record Management
  • Travel and Hotel Reservation
  • manage office supplies

Career Scope: When you complete the course successfully, you will be able to:

  • You can work in many postions such as a Stenographer Secretary and Administrative Assistant, Except Legal, Medical, and Executive.
  • You can perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Contact For Enquiry